The Ultimate Guide to Defending Your Business Against Cyber Attacks
In today’s digital world, businesses of all sizes face an ever-growing threat from cyberattacks. To protect your business from cyberattacks, it’s crucial to implement a robust cybersecurity strategy. This article provides an in-depth guide to defending your company against the many types of cyber threats aiming to infiltrate your systems and steal valuable data.
From malware and phishing scams to network intrusions and social engineering, cybercriminals are constantly developing new methods of attack. The Ultimate Guide to Defending Your Business Against Cyber Attacks will equip you with the knowledge and best practices to secure your IT infrastructure, detect threats early, and respond effectively when under siege.
Follow the expert advice outlined here to fortify your cyber defenses and keep your business’s sensitive information safe from those with malicious intent.
Key Takeaways
- Cyber threats are constantly evolving, so cybersecurity requires ongoing vigilance and adaptation.
- Take a layered approach to security with tools like firewalls, VPNs, antivirus software, multifactor authentication, and encryption.
- Establish cybersecurity policies for your business covering areas like access controls, mobile devices, Wi-Fi networks, and acceptable use.
- Provide cybersecurity awareness training to educate employees on threats and best practices for security.
- Develop a cyber incident response plan to prepare your company for action in the event of an attack.
- Leverage cybersecurity services and tools to identify vulnerabilities, monitor threats, provide alerts, and prevent intrusions.
- Implement security measures like subnetting, VLANs, and access controls to segment and protect critical systems and data.
- Regularly back up data and test restores to ensure you can rapidly recover in a ransomware or other malware attack.
- Stay up to date on the latest cybersecurity threats, risks, and available protections specific to your industry.
How to Protect Your Small Business From Cyberattacks
Cyberattacks on businesses are increasing in frequency, sophistication, and severity. High-profile data breaches at large retailers, banks, hotels, insurance companies, and other major businesses regularly make headlines. However, cybercriminals also actively target the systems and data of small and mid-sized businesses.
A successful breach can have devastating consequences for any company. According to a report from IBM and the Ponemon Institute, the average cost of a data breach is nearly $4 million. Beyond direct financial losses, cyberattacks can disrupt operations, expose confidential data, harm customer trust, and damage a brand’s reputation.
Some of the Most Common Cyber Threats to Businesses
- Malware: Malicious software designed to infect systems, steal data, encrypt files for ransom, or destroy data. Malware often enters networks when users click on contaminated email attachments or links.
- Phishing: Emails, websites, and messages masquerading as legitimate sources to trick users into providing sensitive information like passwords or bank details. Successful phishing can give attackers a foothold in company systems.
- ** Distributed denial-of-service (DDoS) attacks**: Floods of internet traffic directed at websites and networks to take them offline or crash them by overloading their capacity.
- Data breaches occur when unauthorized parties access and retrieve sensitive company data, often for financial gain. They can result from malware, hacking, or insider threats.
- Ransomware: Malware that encrypts data and paralyzes systems while demanding a ransom payment to restore access. This can lead to permanent data losses if backups are impacted.
- Supply chain attacks: Cybercriminals infiltrate the systems of vendors, contractors, or business partners to access data or leverage these trusted third parties to enable broader attacks.
- Web-based attacks: Exploiting vulnerabilities in web applications to steal data, implant malware, or take remote control of systems.
- Insider threats: Employees, contractors, or third parties with trusted access who intentionally or accidentally misuse privileges to expose confidential data, steal intellectual property, or harm systems.
How to Build a Cybersecurity Program Based on Your Risks
- Conduct a risk assessment: Analyze your business to identify your most sensitive data and systems, critical business processes, regulations you must comply with, security gaps that need addressing, and areas most vulnerable to cyberattacks.
- Identify threats: Research cybersecurity threats common to businesses like yours and consider threat intelligence from trusted industry and government sources.
- Assess impacts: Estimate the potential business impacts of different cyber incident scenarios based on your company’s unique risks. This can help prioritize security investments.
- Map security controls to risks—Match security tools and practices to the risks and assets they can help mitigate. For example, enable multi-factor authentication to reduce the risk of compromised passwords.
- Assign responsibilities: Designate which team members and leaders are responsible for implementing and managing specific cybersecurity controls.
- Establish metrics and benchmarks—Define performance metrics, such as the percentage of vulnerabilities remediated or users trained, to track program results, and industry benchmarks to gauge your security posture.
- Create policies and procedures: Document required controls and expected behaviors in cybersecurity policies covering areas like access management, mobile devices, and acceptable use.
- Provide regular training: Educate all employees and contractors on cybersecurity best practices through training on topics like phishing, password security, and incident reporting.
- Monitor compliance: Verify that cybersecurity policies, controls, and responsibilities are being followed across the business.
- Test defenses: Proactively probe systems and applications for vulnerabilities using tools like penetration tests and conduct cybersecurity drills to confirm preparedness.
- Report to executives: Keep leadership and the board informed on cyber program status, risks, and milestones through regular reports.
- Review annually: Revisit your risk assessment at least once per year and refresh your cybersecurity strategy to address emerging threats and evolving business needs.
Take a Layered Approach to Cyber Defense
Your cyber protections should have overlapping layers of security tools and practices to provide defense in depth against attacks. Here are essential layers to include in your cybersecurity technology stack:
- Perimeter defenses: Firewalls, intrusion prevention systems (IPS), web application firewalls, and tools that monitor traffic coming into your network and block threats.
- Endpoint security: Antivirus, anti-malware, and endpoint detection and response (EDR) tools that secure desktops, laptops, servers, mobile devices, and Internet of Things (IoT) devices.
- Access controls: Multi-factor authentication, single sign-on, access reviews, and identity and access management tools that protect against unauthorized access.
- Email security: Email gateway scanning to block spam and phishing emails, along with anti-malware tools for email servers and clients.
- Web security: Tools like web proxies that control and inspect web traffic to block malicious websites and downloads.
- Network security: Network access controls, network traffic monitoring, micro-segmentation, VLANs, and other tools that secure network infrastructure.
- Data security: Database activity monitoring, data loss prevention, rights management, and encryption to secure sensitive files and information.
- Security operations: Security information and event management (SIEM), security orchestration and response (SOAR), vulnerability management, and tools to monitor activity, detect intrusions, and automate threat response.
- Incident response: Pre-established plans, procedures, leadership roles, communications protocols, and partnerships with forensic and recovery services to rapidly respond to confirmed breaches.
How to Implement Security Policies and Change Controls
Cybersecurity policies establish configuration standards, controls, and expected user behaviors to maintain your desired security posture. They are a cornerstone of effective cyber programs. Here are key considerations for business cybersecurity policies:
- Align to industry frameworks: Incorporate guidelines from cybersecurity frameworks like NIST CSF, ISO 27001, or CIS Controls.
- Secure endpoints: Require strong passwords, approved anti-virus software, encryption on devices, and prompt patching on all laptops, desktops, mobile devices, and servers.
- Stipulate access controls: Mandate controls like multi-factor authentication for remote access, the principle of least privilege access, and a review of user privileges every 90 days.
- Manage accounts: Require prompt disabling/deletion of accounts for terminated employees and contractors. Automatically lockout inactive accounts after 30 days.
- Secure networks: Prohibit access to public Wi-Fi networks and segment control system networks and use VPNs for remote access.
- Protect web applications: Mandate web application security assessments before deployment. Require secure development practices.
- Secure data: Classify sensitive data. Require encryption in transit and at rest for confidential data. Restrict data sharing.
- Acceptable use: Prohibit unauthorized downloads, use of unapproved software/devices, and sharing of internal data.
- Travel and mobile devices: Limit data access on mobile devices. Restrict public charging and wireless hotspot usage. Require device wipe when traveling abroad.
- Manage vendors: Require the use of company-owned systems and accounts. Conduct security reviews for vendors. Limit access to sensitive data.
- Report incidents: Require prompt reporting of suspected breaches, suspicious emails, or policy violations.
- Enforce via training: Educate all employees and third parties on cybersecurity policies when onboarding annually.
How to Provide Ongoing Cybersecurity Awareness Training
Your employees are your last line of cyber defense. Attackers often gain access through phishing, weak passwords, or other social engineering techniques targeting employees. A robust cybersecurity awareness training program can drastically improve security posture by educating employees on threats and appropriate security best practices.
Training topics to cover include:
- Spotting and reporting phishing emails
- Creating strong, unique passwords
- Securing devices outside the office
- Identifying and avoiding malicious sites
- Data and access management
- Social media usage precautions
- Identifying and preventing insider threats
- Secure use of cloud applications
- Incident and policy violation reporting
- Business email compromise protection
- Safe remote work practices
- IoT and smart device safety
Make training engaging and consistent by:
- Using interactive modules with videos and knowledge checks
- Conducting simulated phishing attacks to test skills
- Sending regular cybersecurity tips through emails and messaging platforms
- Posting cybersecurity signage like posters around offices
- Offering prizes for strong participation and quiz performance
- Providing cybersecurity training upon new hire onboarding and at least annually after that
Track participation and efficacy by:
- Making training mandatory and tracking completion
- Measuring click rates on phishing test emails
- Monitoring employee cybersecurity incident reporting
- Surveying employees on training relevance and knowledge retention
How to Develop a Cyber Incident Response Plan
Cyberattacks are now a matter of when not if. Develop a formal incident response plan, so your business is ready to rapidly detect and respond appropriately to a successful cybersecurity breach.
Your plan should cover:
- Roles and responsibilities: Designate who leads response, makes decisions, communicates externally, contains impacts, investigates causes, restores systems, provides legal counsel, and handles public relations.
- Detection protocols: Define indicators of compromise and monitoring procedures to detect potential incidents and malicious activity quickly. Utilize endpoint, network, and user behavior analytics.
- Classification and containment: Establish criteria for assessing and classifying incident severity. Identify containment strategies to isolate infected systems and prevent impacts from spreading.
- Investigation steps: Outline how to thoroughly investigate the causes, review system and network activity, identify all affected assets, and preserve forensic evidence. Engage outside forensic services if needed.
- Notification procedures: Specify when and how to notify customers, partners, authorities, and the public in compliance with breach notification laws.
- Escalation thresholds: Define thresholds for escalating incidents to leadership, managers, boards, public relations teams, and law enforcement.
- Communications plan: Determine what, when, and how to communicate with internal stakeholders, customers, vendors, and the public during and after an incident.
- System recovery: Provide procedures to wipe and restore compromised systems from clean backups and harden them against reinfection. Confirm that you can restore critical systems within your Recovery Time Objective (RTO).
- Post-incident review: Specify how your team will review causes, impacts, and response effectiveness for incidents to identify security and response improvements.
Test Your Incident Response Plan Annually with Activities Like:
- Simulated incident scenarios and tabletop exercises
- Red team attacks to probe defenses and responses
- Disaster recovery plan tests to confirm system restoration readiness
Segment and Secure Critical Systems
Targeted attackers often seek to penetrate your most sensitive systems and data to cause maximum damage. Isolate and rigorously control access to systems that support your vital business processes.
Network segmentation strategies include:
- Using software-defined perimeters and zero-trust architectures that enforce robust identity verification before allowing connections.
- Control systems, databases, file servers, domain controllers, and systems that handle sensitive data are placed in separate protected network segments.
- Utilizing virtual local area networks (VLANs) and access control lists (ACLs) to restrict communications between network zones.
- Deploying identity-aware firewalls and network monitoring tools between segments to analyze traffic and uncover abnormal behavior.
Harden key systems by:
- Only enabling required services and closing unnecessary network ports.
- Securing administrator accounts with factors like multi-factor authentication and privileged access management.
- Monitoring and controlling administrator activity on critical servers.
- Whitelisting approved applications and restricting software installation on key servers and workstations.
- Applying security patches and configuration hardening, like disabling macros before deploying systems.
Add layers of protection, including:
- Endpoint detection and response tools that watch for malicious activity on critical servers.
- Web application firewalls and robust application security testing for business-critical web apps and services.
- Database activity monitoring platforms to detect unauthorized queries and access attempts.
- File integrity monitoring to detect and block unauthorized configuration and software changes to systems.
How to Safeguard Your Data With Backups and Encryption
If your business suffers a ransomware attack or catastrophic data loss, your ability to restore operations depends on having recent backups of critical data and systems. Protect business continuity with these key practices:
- Utilize the 3-2-1 backup rule: Maintain at least three backup copies on two different types of media, with one copy stored offline. Test backups regularly.
- Encrypt backups: Encrypt backup data to prevent access in case backups are compromised or stolen. Store encryption keys separately from the data.
- Choose backup frequency based on risk: Back up daily or more often for frequently changing, high-value data or less regularly for more static data.
- Store backups remotely: Keep some backup copies in the cloud or at an offsite facility to facilitate recovery if onsite backups are impacted by disaster or ransomware.
- Select resilient backup media: For some backups, Use immutable, air-gapped media like tape so malware cannot erase or encrypt them.
- Isolate and protect backups. Only allow write access from production systems to backups. Block backup deletion. Place backups on isolated networks or media.
- Test restores regularly: Check that critical data and systems can successfully be recovered from backups in a timely manner to meet RTOs.
- Apply defense-in-depth: Combine backups with layered controls like endpoint protections, network segmentation, and anomaly detection to prevent infection in the first place.
How to Control and Monitor Vendor Access
Third-party vendors like contractors, maintenance providers, and managed service providers often need access to your systems and data. Reduce risks from trusted third parties with these steps:
- Minimize vendor permissions: Grant access only to resources vendors need to perform assigned responsibilities, following the principle of least privilege.
- Review access controls: Review accounts, permissions, and access methods granted to vendors at least quarterly. Immediately revoke access when no longer needed.
- Use unique accounts: Require vendors to use assigned accounts so activity can be monitored and tied to them specifically.
- Secure accounts strongly: Enforce multi-factor authentication and complex passwords for vendor access.
- Log and inspect activity: Collect logs of vendor activity. Look for strange behavior, like unusual times or locations.
- Assess vendors’ security: When onboarding vendors, review their cybersecurity practices, training, and past breaches.
- Add contractual security requirements: Include cybersecurity expectations like data encryption in contracts. Require incident notification.
- Non-disclosure agreements: Require vendors handling sensitive data to sign NDAs prohibiting unauthorized data sharing.
- Limit connectivity: Only allow vendors to connect using company-provided VPN connections or virtual desktops instead of directly to internal networks.
- Educate vendors: Provide vendors with cybersecurity training on company policies like password protocols and access revocation procedures.
How to Plan for Cloud Security
Migrating business systems and data to the cloud provides efficiencies but also introduces new cybersecurity responsibilities. Follow leading practices to adopt cloud computing securely:
- Classify data: When assessing systems for cloud hosting, classify their data to guide security controls like encryption and access restrictions.
- Assess provider capabilities: Thoroughly evaluate provider security capabilities, vulnerability management, infrastructure protections, compliance audits, and data privacy commitments.
- Encrypt data: Encrypt confidential data at rest and in transit to prevent improper exposure. Carefully manage encryption keys.
- Enforce strong authentication: Utilize multifactor authentication and password managers to avoid compromised credentials that attackers can use to access cloud accounts.
- Limit authority: Only grant users necessary privileges in cloud services. Implement just-in-time elevated permissions.
- Configure security controls: Enable available cloud service security features like logging/monitoring, DDoS protection, data loss prevention, and network controls.
- Segment cloud networks: Use virtual private clouds and network security controls to isolate sensitive cloud systems and data.
- Protect management: Secure and monitor accounts with elevated cloud permissions. Require multi-factor authentication for administrator access.
- Federate identity: Connect cloud user accounts and permissions to a central identity management source like Active Directory.
- Monitor activity: Collect and analyze cloud system logs through SIEM integration to detect anomalies and misuse.
How to Choose Tools That Prioritize Protection and Visibility
With cyberattacks growing in frequency and sophistication, modern tools that provide protection, detection, automation, and insights are invaluable for strengthening cyber defenses.
Here are the top solution capabilities to look for:
- Artificial intelligence and machine learning: AI and ML enable tools to learn patterns, develop threat intelligence, suggest actions, and improve defenses over time.
- Behavior-based threat detection: Analyze patterns like communications, data access, commands, and file changes to identify abnormal or malicious activity.
- Deception technology: Set up fakes like false desktops and credential honeypots to distract and identify threat actors in your environment.
- User behavior analytics: Track each employee’s typical behavior to detect imposters and compromised accounts based on anomalies.
- Automated threat response: Enable cybersecurity tools to take action against detected threats without waiting for human direction to increase speed.
- Orchestration and automation: Centrally connect and coordinate defenses to enforce policies quarantine systems, collect data, generate alerts, and mitigate risks faster.
- Threat intelligence sharing: Leverage threat intel from trusted sources to bolster defenses against known exploits, malware, phishing sites, and attacker techniques.
- Consolidated visibility: Aggregate alerts, activity logs, system data, and security events from all sources into unified dashboards and reports.
Leverage Managed Detection and Response Services
For enhanced security expertise and expanded monitoring capabilities, partner with a managed detection and response (MDR) security provider.
MDR services offer:
- 24/7 threat hunting and analysis by experienced security analysts
- Advanced threat intelligence on cybercriminal activities and tactics
- Security device management and log aggregation
- Continuous endpoint and network monitoring for threats and anomalies
- Identification and alerts on high-risk events
- Expert incident response recommendations
- Integration with existing security tools to enhance protections
Key Benefits of MDR Services
- Proactive threat detection from additional security telemetry and subject matter expertise
- Rapid incident response without needing to build an internal team
- Cost-effective security staff augmentation for small/mid-size businesses
- Regular reports with C-level and board-friendly security metrics
- Remediation advice tailored to your unique environment
- Scalable solution that grows with your changing business
How to Maintain Vigilance Against Emerging Threats
New cybersecurity threats constantly emerge, so maintaining awareness and adapting defenses is essential. Monitor threat intelligence sources to stay on top of developments like:
- Zero-day exploits: Previously unknown software vulnerabilities that attackers actively exploit before patches are available.
- Supply chain compromises: Infiltration of trusted third parties like vendors and contractors to reach ultimate targets.
- Ransomware as a service: Proliferation of ransomware kits on the dark web that enable wide-scale attacks with easy deployment.
- Nation-state threats: Cyberespionage and cybersabotage campaigns from well-resourced state sponsors.
- Targeting of new technologies: Attacks attempting to exploit vulnerabilities in rolling out innovations like IoT, 5G, or autonomous systems.
- Social media schemes: Use of platforms like LinkedIn and WhatsApp for business email compromise scams.
- Cloud threats: Growth of malicious cloud instances, misconfigured cloud resources, phishing to steal cloud credentials, and insecure application coding practices.
- Mobile risks: Emerging mobile malware, Wi-Fi eavesdropping, and sophisticated device network exploitation tactics.
- Insider threats: Data theft, embezzlement, credential sharing, and collusion with criminals by employees and contractors.
Final Thoughts
Cyberattacks pose an existential threat to businesses that need to be met with diligent preparation and proactive defense. While hackers and their tactics are continuously evolving, following cybersecurity best practices slashes inherent risks.
Develop a customized cybersecurity program tailored to your risks. Take a layered technology approach combining tools for threat prevention, detection, response, monitoring, training, and compliance. Adopt cloud and new technologies cautiously with security fundamentals like encryption and access controls. Empower employees to be your first line of defense through regular awareness training. And prepare for the worst with incident response planning and reliable backups.
Cybersecurity requires ongoing vigilance and dedication to stay resilient in the face of rising threats. But with a strategic cyber defense plan implemented using today’s best practices, you can confidently secure critical assets, sustain operations, and protect your company’s future.
Frequently Asked Questions
What are the most common cyber threats facing small businesses today?
Some of the most prevalent and dangerous cyber threats small businesses face include phishing, ransomware, business email compromise scams, malware infections, DDoS attacks, password cracking, Wi-Fi eavesdropping, and improper data exposure due to lost devices or misconfigurations. Insider threats are also a leading source of security incidents.
What percentage of small businesses experience a cyberattack each year?
According to industry research, around 43% of small businesses suffered a cyberattack within the past year. Larger enterprises are attacked as well, with 60% of mid-sized companies experiencing a cyber intrusion attempt over 12 months. Overall, cyberattacks now threaten most organizations on an annual basis.
How can I protect my company against ransomware?
Defense against ransomware starts with training to help employees identify malicious links and attachments. Endpoint protection, email security, and network monitoring tools all provide critical prevention capabilities. Having current backups stored offline and regularly testing restores allows you to recover data without paying a ransom. Segmenting networks also limit the blast radius if ransomware does infect systems.
What compliance regulations relate to cybersecurity?
Major compliance standards like HIPAA, PCI DSS, SOX, GDPR, and various state privacy laws include data security requirements applicable to cybersecurity. Most regulations mandate reasonable data protection safeguards, breach notification procedures, access controls, encryption, retention limits, and security training.
How often should businesses conduct cybersecurity training?
Cybersecurity training should occur upon new hire onboarding, followed by refresher or updated training at least annually. More frequent training, like simulated phishing tests every quarter, can further bolster security awareness. Avoid the common mistake of providing training only at the start. Ongoing education is critical because threats evolve quickly.
How can I get management buy-in for my cybersecurity program?
Get leadership buy-in by expressing cybersecurity in the language of business risk. Quantify financial loss estimates from potential breaches and tie security controls to risk reduction. Maintaining awareness of cyber incidents in your industry, providing regular reports on security metrics, remaining vigilant on emerging threats, adapting defenses accordingly, and following leading practices make your organization a hard target and resilient in the face of whatever tactics adversaries dream up next. Gaps. Pitch security as an enabler for confident digital transformation, not just a cost center.
Jinu Arjun